At Solarify.ca (“we,” “us,” or “our”), we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services.

 

Information We Collect

 

a. Device Information

Examples: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and site interactions.

Purpose: To ensure optimal website performance and to analyze site usage for improvements.

Collection Method: Automatically collected through cookies, log files, web beacons, tags, or pixels.

 

b. Order Information

Examples: Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.

Purpose: To process transactions, deliver products or services, communicate with you, and prevent fraudulent activities.

Collection Method: Directly provided by you during the purchase process. solarify.ca

 

Customer Support Information

Examples: Name, contact details, demographic information (such as postal code, preferences, and interests), and other information relevant to customer surveys or offers.

Purpose: To provide customer support and to personalize your experience with our services.

Collection Method: Directly provided by you when contacting our support team.

 

Use of Personal Information

We utilize your personal information to:

 

    • Provide and manage our services.

    • Process payments and fulfill orders.

    • Communicate updates, confirmations, and promotional offers.

    • Enhance and personalize your user experience.

    • Comply with legal obligations and prevent fraudulent activities.

 

Sharing Personal Information

We may share your personal information with trusted third parties to facilitate our services:

 

    • Service Providers: These include payment processors and shipping companies to process transactions and deliver products.

    • Legal Requirements: To comply with applicable laws, regulations, or legal requests.

 

Note: We do not sell or rent your personal information to third parties.

 

 

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

Automatic Decision-Making

We do not engage in automated decision-making processes that have legal or significant effects on individuals.

 

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve site functionality.

Managing Cookies: You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

 

Do Not Track Signals

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

 

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    •   Phone: 514-865-2788

    •   info@solarify.ca